Privacy & Cookie Policy of Lucky Ones
Scope of This Policy
This Privacy & Cookie Policy applies exclusively to the website lucky-ones-games.com, which serves as the official informational and support resource of Lucky Ones. The purpose of this website is to provide general information, guidance, and support in relation to the Lucky Ones casino platform. It is not the casino platform itself.
Activities such as account registration, login, identity verification (KYC), deposits, withdrawals, balance management, bonus claims, and gameplay are conducted entirely within the secure Lucky Ones casino platform, which operates under its own separate privacy policy. Any personal data processed in connection with those activities is handled by the platform, not by this website. Punters and players who wish to understand how their account-level information is managed should consult the privacy policy available directly within the Lucky Ones platform.
What Data This Website Processes
Data That Is Collected
Because lucky-ones-games.com functions solely as an informational resource, the volume and sensitivity of data it handles is strictly limited. The following categories of data are processed:
- Basic server logs: When you access any page on this website, the web server automatically records your IP address, the date and time of the request, the specific page requested, the referring page (if applicable), and the HTTP status code returned. This is a standard function of web server operation.
- Technical data: Information about the browser type and version, operating system, device type, screen resolution and settings, and preferred language is transmitted automatically by your browser when you visit the website.
- Strictly necessary cookies: This website uses only technical cookies that are required for the correct operation and security of the site. These may include cookies that remember your display or language preferences during a session. No advertising cookies, no marketing cookies, and no analytics or traffic-measurement tools of any kind are used on this website.
Data That Is Not Collected
This website does not collect names, email addresses, phone numbers, identity documents, or payment information of any kind. There are no contact forms, no newsletter sign-up forms, no user accounts, and no login functionality on this website. This website does not use any analytics or traffic-measurement service, nor does it deploy advertising or marketing cookies.
Why This Data Is Used
The limited data described above is processed for the following purposes:
- Technical operation of the website: Server logs and technical data allow the website to respond correctly to requests, display content in a format suited to your device and browser, and maintain consistent operation across different configurations.
- Security and protection against abuse: IP addresses and server log data assist in identifying and preventing unauthorised access attempts, abusive behaviour, or other threats to the integrity of the website.
- Error diagnostics: Log data may be used to identify and resolve technical faults, broken pages, or configuration issues that could affect how the website displays or functions.
- Remembering display settings: Strictly necessary cookies may store non-identifying preferences, such as your selected language or display mode, so that the website behaves consistently during your visit.
Legal Framework
This website is operated in a manner consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). The APPs govern the handling of personal information by organisations, and lucky-ones-games.com manages the very limited technical data it processes in accordance with those principles. Given the minimal and non-identifying nature of the data collected — primarily server logs and technical metadata — the privacy impact of this website’s operations is correspondingly limited.
Cookies
Cookies are small text files that a website places on your device when you visit. They allow the website to recognise certain information about your session or preferences during subsequent page loads.
Lucky-ones-games.com uses only strictly necessary and technical cookies. These cookies are required for the website to function as intended. They do not track your activity across other websites, they are not used to build profiles of your behaviour, and they are not shared with advertising networks or marketing partners.
You may manage, restrict, or delete cookies at any time through your browser settings. All major browsers provide options to block cookies entirely or to delete cookies already stored on your device. Please be aware that disabling strictly necessary cookies may affect the correct display or functionality of certain parts of this website. Instructions for managing cookies vary by browser, and relevant guidance is typically available in the help section of your browser.
Links to External Websites and the Lucky Ones Platform
This website contains links to the Lucky Ones casino platform and, where relevant, to other external resources. When you follow a link from this website to the Lucky Ones platform or to any other external website, you leave the environment covered by this policy. The Lucky Ones platform operates under its own terms and privacy policy, which govern the collection and use of your data once you are within that environment. Lucky-ones-games.com does not control, and accepts no responsibility for, the privacy practices of any external website or platform.
You may review the terms that apply to use of this informational website on our Terms of Use page.
Data Retention
Server logs and technical data are retained only for as long as necessary to fulfil the operational and security purposes described in this policy. Once that period has elapsed, data is deleted or rendered unidentifiable. No personal information is archived beyond what is reasonably required for the legitimate technical operation of this website.
Your Privacy Rights
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, individuals have rights in relation to their personal information, including the right to know what personal information an organisation holds about them, to request access to that information, to request correction of information that is inaccurate, outdated or incomplete, and to make a privacy complaint — initially to the organisation concerned, and subsequently to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if the matter is not resolved to your satisfaction.
It is important to note that lucky-ones-games.com holds no information that identifies you as an individual. The technical data and server logs processed by this website do not, in ordinary circumstances, constitute personal information that could be linked back to a specific person. If you believe that data connected to your Lucky Ones account — such as your name, contact details, verification documents, or transaction history — requires access, correction, or deletion, those requests should be directed through the Lucky Ones casino platform, which is the entity that holds and processes that information.
Minors
This website, as an informational and support resource for Lucky Ones, is intended exclusively for adults. Gambling services are restricted to individuals aged 18 years and over in accordance with applicable Australian law. Lucky-ones-games.com does not knowingly process information from persons under the age of 18. If it comes to our attention that a minor has accessed this website in a manner that has resulted in the collection of personal information, any such information will be deleted promptly.
Changes to This Policy
Lucky-ones-games.com reserves the right to update or revise this Privacy & Cookie Policy at any time to reflect changes in applicable law, technological developments, or the operational characteristics of the website. Any revised version of this policy will be published on this page and will take effect upon publication. We encourage you to review this policy periodically so that you remain informed about how the limited data associated with your visits to this website is handled. Your continued use of this website following the publication of any changes does not affect your rights under the Australian Privacy Principles.